Ford announced it is hiring a new Chief Accounting Officer as news came out it is also cutting 350 software jobs.

Redesigned mobile app and advanced messaging features improve the on-the-go experience so businesses can reduce response times and increase personalization ATLANTA--(BUSINESS WIRE)--CallRail, the lead ...

Combined technology and expertise will support clients with a deeper, data-driven understanding of their customers—delivering personalized insights that drive innovation and growth.

A call center system is a collection of software and telephony tools that can boost an organization’s efficiency by handling customer interactions. Setups and specific call center features vary. For ...

Healthcare contact centers face growing pressure from rising patient call volumes and consumer expectations. Despite these demands, scheduling an appointment by phone can take as long as 8 minutes ...

The members of the Department of History and Art History use their knowledge of the past to better understand the challenges facing today's society. The future of Europe, the threat of terrorism, ...

The wait time for the call center, which fields questions about government cash and food assistance programs and Medicaid, has improved since the group started monitoring its efficacy in the ...

As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...

Speakers encouraged the 7,194 BYU graduates of the 2024-25 school year to commit similarly to faith, family, community engagement, service and professional excellence during graduation ceremonies at ...

Full Year Home Sales Revenue Guidance: $4 billion to $4.2 billion. Century Communities Inc (NYSE:CCS) maintained relatively stable homebuilding gross margins of 20.1% despite economic headwinds.