The Cyberabad police in Hyderabad, India, have successfully recovered and returned 1,060 stolen and lost mobile phones valued at Rs 3.18 crore during a 45-day operation. The recovery effort was ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

CCS Facility Services, a leader in janitorial and facility maintenance services, is making another strategic leap forward by modernizing its technology infrastructure suite, reinforcing its commitment ...

The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for quality monitoring, agent coaching and business insights.

The call centers that America’s military veterans rely on to schedule appointments and arrange medical care may no longer have a live voice on the other end of the line because the agents who ...

Celestica’s revenue rose 21% year-over-year to $9.65B, fueled by CCS growth; FCF jumped 50% amid ... defense, and data centers, with multi-year production programs reinforcing stability.

Market Domination host Josh Lipton breaks down some of the top stories of the day. US markets (^DJI, ^GSPC, ^IXIC) sold off ...

"This is a critical step in our journey to leadership and market disruption," said Sprinklr President and CEO, Rory Read. "The focus today is to make Sprinklr Service customers successful with their ...

European Hydrogen Market European Hydrogen Market Dublin, April 11, 2025 (GLOBE NEWSWIRE) -- The "Europe Hydrogen Market ...