The Cyberabad police in Hyderabad, India, have successfully recovered and returned 1,060 stolen and lost mobile phones valued at Rs 3.18 crore during a 45-day operation. The recovery effort was ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

Talkdesk’s AI platform helps retailers streamline customer service, improve operational efficiency, and integrate with major ...

Market Domination host Josh Lipton breaks down some of the top stories of the day. US markets (^DJI, ^GSPC, ^IXIC) sold off ...

"This is a critical step in our journey to leadership and market disruption," said Sprinklr President and CEO, Rory Read. "The focus today is to make Sprinklr Service customers successful with their ...

You can reach Jon at [email protected] Expertise artificial intelligence, home energy, heating and cooling, home technology Data center growth spurred largely by generative AI is expected to cause ...

Chris Neto joins the #AVLivingLegends series as the 66th inductee where he recounts the success behind the #AVintheAM ...

I write about money. I’ve been reviewing tax software and services as a freelancer for PCMag since 1993. Along the way, I took on reviews of other types of business and personal finance technology.