After over a decade of conversation about the decline of brick-and-mortar retail, the current state of the market is proving ...

Key points in the buyer journey like discovery, comparison and checkout are happening directly within AI chat conversations.

The smartest advertisers approach retail media with curiosity, not assumptions. They ask about hidden integrations and ...

For customers, returns are often when customer experience and loyalty is really tested. A confusing process, long wait times, ...

The investigation is over Shein's sale of childlike sex dolls and what the EU called the company's "addictive design".

Agentic AI is reshaping retail and e-commerce operations by optimizing inventory deployment and operational efficiency at the same time as building customer trust.

Until recently, the idea that a shopper could describe what they wanted in plain language, get curated options, and complete ...

Lowe's has cut approximately 600 corporate and support roles, impacting less than 1 percent of its total workforce.

Despite consumers largely being skeptical of AI, this past holiday shopping season was the catalyst for the era of intelligent shopping.

The U.S. Supreme Court said President Trump's tariffs policies imposed under the International Emergency Economic Powers Act (IEPPA) are unconstitutional, dealing a major blow to the president's ...

Retail media has quietly overlooked the retail majority: the hundreds of thousands of independent stores, small chains, and regional businesses where a majority of consumer purchases still happen.

The problem isn’t investing in technology — it’s confusing a technology business case with a retail supply chain strategy.