With restaurant operators facing one of the most challenging operating environments in recent memory, a growing number are realizing that efficiency gains alone will not be enough to sustain traffic.

Customer behavior across the restaurant sector is changing. Adults of all ages are going out with different expectations, priorities, and purchasing habits. Some people eat out earlier in the day; ...

Interface Systems, a leading managed service provider delivering remote video monitoring, commercial security systems, business intelligence, and network services for multi-location enterprises, today ...

As inflation and economic uncertainty continue to reshape consumer behavior, restaurants are increasingly turning to technology to protect margins, strengthen guest relationships, and drive repeat ...

For more than a decade, restaurant technology strategies have centered on building a “single view of the guest.” Operators invested heavily in POS integrations, loyalty platforms, CRM platforms, CDPs, ...

Burger King is testing AI-powered employee headsets in approximately 500 U.S. restaurants, part of a broader effort by parent company Restaurant Brands International (RBI) to modernize operations and ...

Chicken, one of the fastest-growing Korean fried chicken franchises in the United States, has announced the successful ...

Popmenu generates content, promotions, and even automated email outreach based on guest behavior. Want to stay smart, keep current on hotel technology, too? (If not, please uncheck.) ...

Built on input from 264 qualified quick-service and fast-casual restaurant professionals, the 25-page eBook examines how handheld POS devices, self-service kiosks, and real-time data dashboards are ...

As the restaurant industry navigates labor shortages, rising costs, and evolving customer expectations, major chains are turning to artificial intelligence (AI) as a key ingredient in their digital ...

Full-service restaurant chain Denny’s, with 1,558 restaurants worldwide, comprising 1,474 franchised/licensed locations and 84 company-owned units, is investing heavily in technology to drive customer ...

A key element of this growth is the continued rollout of Wendy’s “Global Next Gen” restaurant design. Introduced to increase efficiency and throughput, the format integrates a range of digital tools ...