Howes Diamond Jewelers How Howes Diamond Jewelers Closed a Location — and Opened the Door to What’s Next Dan Howes grew up in his family’s jewelry business, eventually taking the helm of two locations ...

Stop Helping for Free Are you tired of being the “free design department” for customers who fish for ideas but never buy? Sign industry expert Dale Salamacha suggests a firm approach: charge for your ...

Ask — Pose a relationship or selling-specific question. Listen — Really listen. Look them in the eye. When a client is ...

DISCLAIMER: Spiffs are not appropriate for every store, but can add a sense of excitement to the sales process for some. It ...

In INSTORE's current Real Deal scenario, jewelers weigh in on an advertising promise gone very, very wrong. Now it's your ...

Jewelers for Children has named Michael Lerche and J.K. Symancyk as honorees at its annual Facets fundraising event, set for ...

ASK JEWELERS how to sell diamonds today and you’d expect to hear about clarity grades and certification. Instead, what comes ...

If you’re ready to strengthen your diamond business in 2026, this webinar is for you. In this essential presentation, industry leaders Asaf Herskovitz, CEO of GN Diamond, and renowned sales trainer ...

Owner Dave Rabellino and jeweler-welder Kevin O'Neill stripped the 1903 building to the studs and rebuilt it themselves.

A damaged label shouldn’t mean a mystery package. One jeweler’s emphatic reminder to anyone who ships.

The Australian Opal Centre has announced the return of its nine-day Australian Opal Tour, visiting four opal-producing ...

So ... is anybody on your customer list celebrating a 19th anniversary?