Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

WebEx, a company best known for Web conferencing, announced this week that it will use its WebEx Connect desktop technology to host Oracle’s Siebel CRM On Demand. Josh Greenbaum, principal at ...

Zoom and Webex are enhancing their AI offerings beyond meeting support to become broader enterprise platforms. Zoom’s AI Companion 3.0 introduces agentic workflows, multi-platform context retrieval, ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its expanded partnership with Webex by Cisco through the integration of the Verint Open ...

During his keynote presentation on Tuesday morning at Enterprise Connect 2023, Snorre Kjesbu, senior vice president and general manager of Collaboration Devices at Cisco, banged the drum – echoed by ...

Cisco CSCO recently announced that its video collaboration and conferencing platform, Webex, would be utilized for a critical space mission. A special custom-built state-of-the-art version of the ...

SAN JOSE, Calif.--(BUSINESS WIRE)--YuJa, Inc., a leader in enterprise video solutions, announces its integration with Webex, a video conferencing and collaboration product suite aimed at powering ...

From Webex Calling updates to new devices and integrations, here are the updates to the Cisco Webex platform that were unleashed at Cisco Live 2022. Cisco Systems’ Webex platform quickly emerged as ...

Looking to capitalize on -- and broaden its appeal in -- a pandemic work-at-home era, Cisco is relaunching an expanded version of its big Webex video-meeting platform with a broad-based marketing ...

Cisco on Tuesday is unveiling a new Webex Suite designed to support "hybrid work" -- the work-from-anywhere model of productivity that seems here to stay once the COVID-19 pandemic subsides. The new ...

WebEx, a provider of on-demand Web conferencing and interactive online products, launched the WebEx Connect platform last Monday, following SaaScon, a software-as-a-service conference. Powered by the ...