Numara Software expanded its reach into the service desk management space last month when it bought UniPress Software, maker of FootPrints, a Web-based service desk automation product.

This flaw resides in Web Help Desk, a web-based IT service management software that streamlines and automates help desk ticketing, asset management, and IT service management processes.

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created ...

Navy Enterprise Service Desk: Modernizing Navy Services With Advanced Cloud-Based AI How the Navy Enterprise Service Desk Has Modernized Customer Service, Allowed Personnel to Remain Mission Focused ...