Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion. Web Help Desk provides server-side operating system support for Windows Server, Mac OS X, ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a ...

The Web Help Desk free version includes a few different features versus SysAid, such as LDAP support. However, you’re limited to one administrator, while clients are unlimited.

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created ...

Web Help Desk offers a Web interface and a feature set targeted to both end users and support technicians. Version 5.4 includes enhancements to the user interface, a detailed Job History feature ...

Attacks are currently underway on Solarwinds' Web Help Desk customer support software. Security updates are available for download.

Attackers are currently exploiting a critical vulnerability in Solarwind's Web Help Desk. A security patch is available, but can sometimes cause problems.