The help desk software market is witnessing significant advancements in 2023, providing businesses with robust solutions to streamline their support operations and enhance customer satisfaction.

Web Help Desk supports more servers because it runs as a Java servlet; it’s compatible with various Windows, Linux, and Mac operating systems. The free software also omits ads and includes ...

The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

SolarWinds , a leading provider of powerful and affordable IT performance management software, today introduced new integration between SolarWinds Web Help Desk and DameWare Remote Support ...

Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to ...

The software is designed to provide corporate, educational and governmental IT groups with a browser-driven interface for tracking help desk requests, billing, invoicing and reporting, asset ...

Web Help Desk IT help desk is one of the features of SolarWinds’ Web Help Desk, which is a web-based ticketing system for businesses.

Solarwinds has released version 12.8.4 of its Web Help Desk software. In it, the manufacturer closes a vulnerability in the actual software – and also plugs some critical security gaps in ...

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion.

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created ...