Web Help Desk 5.5 is a free upgrade for all current Web Help Desk 5.x licensees. Pricing for corporate customers runs from US$3,000 – $7,500, and for educational institutions it runs from $2,000 ...

The Web Help Desk free version includes a few different features versus SysAid, such as LDAP support. However, you’re limited to one administrator, while clients are unlimited.

Web Help Desk, an online cross-platform service desk management solution, now supports Mac OS X 10.7 Lion.

SolarWinds Web Help Desk and DameWare Remote Support, currently supporting over 25,000 organizations collectively, now integrate to allow IT Pros to remotely access and control end-users' Windows ...

Attacks are currently underway on Solarwinds' Web Help Desk customer support software. Security updates are available for download.

Solarwinds has released version 12.8.4 of its Web Help Desk software. In it, the manufacturer closes a vulnerability in the actual software – and also plugs some critical security gaps in ...

A demo version of Web Help Desk 6.4 is available for download at the MacsDesign Studio Web site. For pricing information, call (866) 701-0227.

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a ...

USASAC's finance division designed crafted and implemented a unique Foreign Military Sales specific web-based help desk for the General Funds Enterprise Business Systems, commonly known as GFEBS.