In following with the "no employees" ideology we have at BottleKeeper, our virtual assistant (VA) has become a crucial part of our contracted team. It's really quite amazing: you can hire an employee ...

The core advantage of combining these two technologies lies in their ability to break spatial limitations, provide highly ...

Despite bold visions and big plans, it’s all too easy for entrepreneurs to become bogged down by the mundane tasks involved in building a successful enterprise. Even when you put in long hours and ...

A new breed of services called virtual assistants let you outsource just about any task overseas, as long as the work can be done with a computer and a telephone. Virtual assistants are contract ...

I met Jaimie Skultety while researching how organizations can avoid being "held hostage" by an employee or contractor (see "Don't Let Your Business Be Held Hostage"). An experienced executive ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

"I'm on the side of the road and need help. What should I do?" USAA's voice-activated mobile banking app has received that question. Seriously. Though an extreme case, it is a reminder that consumers ...