When they’re in working order, your personal electronics are indispensable. When they’re not, they’re hell on earth. There’s nothing more frustrating than a television that won’t connect to WiFi, a ...

Microsoft is a colossal multi-trillion-dollar company that owns numerous consumer-friendly products. Like any software, hardware, or service, we might occasionally encounter issues, especially with ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers, announces a 50 percent discount on the annual plan of its unlimited, remote tech support service ...

When they’re in working order, your personal electronics are indispensable. When they’re not, they’re hell on earth. There’s nothing more frustrating than a television that won’t connect to WiFi, a ...

I think that the senior-level execs that make the decision to centralize tech support services derive a false sense of security from the information processing capabilities of the systems they install ...

If you stay on the internet long enough, you are bound to come across browser pop-ups. While many of them are just annoying, ranging from advertisements and paywall restrictions to requests to disable ...

Modern technology support services have to grapple with the paradox of digital transformation. On the one hand, automated response systems and chatbots do the work of help desks and call centers, ...

The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams. The new rules cover not just incoming telemarketing calls but also outgoing calls from ...

86 percent of renters indicated that integrating a tech support service into their building could notably enhance the positive brand perception for property management companies ATLANTA--(BUSINESS ...