Salesforce has been on the front lines of the AI revolution and has built what it calls an “Agentforce” of customer service ...

Salesforce Inc (NYSE:CRM) targets employing 2,000 people in the form of sales reps, marketers, and customer service agents to sell artificial intelligence software to clients, CNBC cited CEO Marc ...

Salesforce (NYSE:CRM) is set to lay off over 1,000 employees as part of its restructuring efforts while simultaneously hiring for roles to sell new AI products, according to a Bloomberg report that ...

Salesforce unveils Agentforce Testing Center to streamline AI agent deployment and testing, enhancing efficiency and accuracy. Sandbox environments allow safe prototyping of AI tools, minimizing ...

Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the number of ...

Artificial intelligence (AI) has enabled Salesforce to cut 4,000 customer support roles this year, CEO Marc Benioff said on a ...

Many AI pilots fail real-world operations and 95% of GenAI pilots don’t reach production, Salesforce claims CRMArena-Pro lets enterprises stress-test their AI agents with digital twins Two new ...

We’re just seven weeks into the year, but a number of high-profile technology giants have already begun trimming their ranks. Here’s what to know. The new year isn’t getting off to a great start when ...