Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

Value stream map vs. process map, which is better for you? As with many tools and methods in Six Sigma, there isn’t a one-size-fits-all approach to mapping things out. Both of these tools have ...

This class describes the value of current- and future-state charts and how they contribute to quality initiatives. Process flow charts are a means to identify waste and inefficiencies in the ...