The process of writing clear, accessible communications that get residents the information and services they need can be anything but simple. AI can help if agencies know how to use the tools ...

In a world of information overload, employers can struggle to get their benefits messages heard and, perhaps more importantly, understood. Last October, President Obama signed into law the Plain ...

Results showcase the federal sector’s continued work to make information easy to understand and provide the public with a direct line to reach the agencies who serve them.” — Barbra Kingsley, chair of ...

TORONTO--(BUSINESS WIRE)--Messagepoint announced today enhancements to its generative AI capabilities to further support organizations in creating communications that are easy for customers to ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...