A new cloud-based knowledge management solution within the Oracle Service Cloud is has been launched to help organizations deliver a better customer experience, while reducing overall customer support ...

Wall Street analysts are projecting adjusted earnings-per-share of $1.48 versus $1.39 a year ago. Revenue is expected to ...

Oracle announced a strategic partnership with Amazon Web Services on Monday afternoon, following earlier deals with Microsoft and Google.

Oracle figures it doesn't make sense to offer its applications in the cloud and not provide infrastructure and a platform too. Will customers bite?

Oracle has announced a new solution that enables brands to leverage insights from the Internet of Things (IoT) to improve customer service experiences. The two products have been combined in a ...

Oracle has released an update to its Oracle Service Cloud that adds new tools to give companies more insight about their customers. Customer service staff who get the update will now see an online ...

Oracle headquarters (Image: file photo) Oracle on November 14 is rolling out its Internet of Things Accelerator, a packaged integration between the Oracle's Service Cloud and its IoT Cloud.