Zammad The next open source ticketing tool suitable for Linux is Zammad. Zammad is an extremely powerful ticketing software and this provides every feature today’s companies need to support their ...

OTRS is a very powerful open-source ticketing help desk solution that any business would be smart to consider. I recently walked you through the installation of OTRS and now it’s time to dive in ...

The original open-source projects were not really businesses, they were revolutions against the unfair profits that closed-source software companies were reaping.

Big-ticket software gets a trim Open-source alternatives and bundling by larger vendors are putting price pressure on back-end middleware providers.

The combination of open-source software with artificial intelligence is opening up new possibilities for custom software ...

Jack Wallen shows you how to use this open-source ticketing system that can be a challenge to install.

We trace the rise of free open source software—code that can be freely modified and shared—from philosophical outlier to modern powerhouse ...

Open-source alternatives and bundling by larger vendors are putting price pressure on back-end middleware providers.