Companies and governments, despite investing heavily in information systems, find their workers lacking the knowledge to perform effectively. Knowledge management may be the key.

In the wave of digital transformation, the construction of AI knowledge bases has become an important means for enterprises to enhance efficiency and drive innovation. As the demand for intelligence ...

In contrast, knowledge management systems capture, organize, store and share knowledge, providing access to explicit knowledge that supports decision-making and problem-solving. 2.

But the mere documentation of knowledge is useless if it is not distributed and cannot be effectively used by your sales reps in their communications with customers and prospects.

Knowledge management systems have always relied on data management technologies such as relational database management systems, data warehousing and data cleansing.

Logseq is pitching a privacy-focused open-source platform that helps people manage and collaborate around their knowledge bases.

Boeing is anticipating an 18-month payback on a knowledge management system that helps its service engineers avoid having to answer redundant questions.

Knowledge management experts from Baker McKenzie and Cisco ran KM newcomers through their tips for starting a system at the 2018 CLOC Conference.

Rahul Singh, Lakshmi Iyer, A.F. Salam, Web Service for Knowledge Management in E-Marketplaces, e-Service Journal, Vol. 3, No. 1 (Fall 2003), pp. 32-52 ...

The department is considering acquiring a knowledge management platform to help coordinate workload and data management of its Procurement Innovation Lab (PIL), with the potential to expand ...

Xerox found a way to cut costs and share institutional knowledge with a knowledge management system that gives engineers credit for their contributions. Find out how Xerox moved KM from theory to ...