Few things are more frustrating than sitting down to print an important document only to be met with a big, bold error message. If you’ve ever seen your HP printer ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

Norm Denard is using non-HP, third-party ink in his HP printer. “My printing is interrupted by warnings and urging to buy their ink.” Should he switch to the safer but more expensive HP option? Few ...

The Australian Competition and Consumer Commission (ACCC) has told HP PPS Australia to compensate customers who purchased its printers without being told they contained technology that did not allow ...

HP Australia’s printer customers could be eligible for compensation after the vendor sold 220,000 printers without informing buyers that non-HP ink cartridges may not work in them. The Australian ...

HP will compensate customers after admitting using secret software to block the use of third-party printer cartridges. An update, known as Dynamic Security Feature, told certain printer models to ...