Valve has one of the most generous refund policies in the games industry. Here’s how you can reclaim your cash on a title you no longer want.

You can trust VideoGamer. Our team of gaming experts spend hours testing and reviewing the latest games, to ensure you're reading the most comprehensive guide possible. Rest assured, all imagery and ...

Here's what you should know about where to buy Active Matter, how to refund your copy, and how to upgrade your edition!

Steam has updated its refund policy to prevent abuse of returning early access games. The new policy includes playtime during the "Advance Access" period, but not beta testing. Users looking to return ...

Steam’s refund policy remains the best in the industry, and today, Valve made a small change to how it considers a certain tier of games. In recent years, more and more major releases have started ...

Valve has announced that it's closing a loophole in its refund process. With a regular game release, players can request a refund within 14 days of their purchase or if they've played the title for ...

Valve offers a rather generous return policy on its Steam platform, which allows players to return games for a refund within two weeks (14 days) of purchase and with less than two hours of play time ...

Steam has changed its refund policy, with pre-release playtime now factored in when considering eligibility for a refund. In a short update posted on its website, Valve simply said the change applies ...

Sony has caused a stir with Helldivers 2, and while the company has backtracked requiring players to create a PSN account, you might still feel like getting rid of the game. So, here’s how to request ...

Almost two weeks after its release, Concord's studio Firewalk Studios announced that the game would shut down soon on PlayStation 5 and PC. Of course, this is heartbreaking for fans who have been ...