Before paying a debt in collections, verify it’s legitimate and collectible to avoid scams or zombie debt. You have rights under the Fair Debt Collection Practices Act (FDCPA) that protect you from ...

When a debt goes unpaid long enough, lenders often sell or transfer it to a collection agency. This step is more than a ...

When a collection agency contacted Lauren MacNeill earlier this summer saying she owed $71 to an urgent care center near her Westport, Conn., home, she was tempted to just pay the bill to get the ...

Not every debt collection call is what it seems. Consumer Investigator Caresse Jackman shares the do’s and don’ts that can ...