The big picture: During a nearly 13-minute Instagram Live video, Maxey went viral by making light of being flummoxed about how to use a can opener to open pumpkin-pie filler to feed his dogs.

The assistance he was looking for? How to use a can opener. The All-Star guard desperately needed to open a can of dog food to feed his pets. “I need help,” Maxey said to begin the livestream.