AI tools can make call center sentiment analysis faster and more affordable. Discover how to use LLMs to uncover customer insights at scale.

Sentiment analysis transforms customer experience by uncovering emotions, driving engagement and delivering hyper-personalized, empathetic interactions.

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

Now available in Altmetric Explorer, Altmetric’s AI-powered Sentiment Analysis has been robustly refined to explore the sentiment towards the use of research, thanks to the work of Digital Science ...