AI tools can make call center sentiment analysis faster and more affordable. Discover how to use LLMs to uncover customer insights at scale.

Sentiment analysis is a technique used to figure out the emotional tone behind words. It tells you whether someone’s opinion is positive, negative, or neutral. Sentiment analysis helps machines ...

Search for Automated Sentiment Analysis, for example, and you confront three distinct schools of thought, all seeking to influence you and what you do next: It’s the greatest thing since sliced ...

Sentiment analysis is showing great benefits for businesses deploying it. So why do so many continue to ignore this tool?

Now available in Altmetric Explorer, Altmetric’s AI-powered Sentiment Analysis has been robustly refined to explore the sentiment towards the use of research, thanks to the work of Digital Science ...

Customer sentiment can range anywhere from loving to neutral or angry. It’s a spectrum, and that’s why it’s difficult to measure without any sort of qualitative analysis or context.

You can also do sentiment analysis at different levels, such as by line, paragraph or over an entire document. Assigning sentiments to data with sentiment analysis tools is relatively simple.

Customer Relationships - Sentiment analysis helps you understand what your customers really think about your brand, products, and services. Here's a look at why sentiment analysis can help you make ...

All the big cloud players offer sentiment analysis tools, as do most major customer support platforms and marketing vendors.

Is it true that Google uses sentiment analysis to rank web pages? These are the facts.