A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

The route to so-called business transformation and digital disruption is being massively over-hyped. As we try to look for tangible tools in this space, Microsoft Dynamics 365 is essentially a ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...

Discover key features of Microsoft Dynamics 365, along with pricing details, pros and cons, and how it compares with top CRM competitors.

Moreover, TeamViewer integration is also available for Microsoft Dynamics CRM versions 2013/2015/2016 both Online and on-premise deployments.