After your PC restarts, select option 4 or F4 to start the PC in Safe Mode. If you can boot into Safe Mode, the black screen issue is most likely due to a software problem.

How to use Windows Safe Mode You’ve got three different Safe Modes to choose from. Screenshot: Microsoft To get to Safe Mode, you need to boot Windows into its Recovery Environment.

How to boot into safe mode (Windows 10) There are a few different ways to boot into Windows safe mode, and it is a bit different depending on whether you are using Windows 10 or 11.