Dialogflow API V2 is also now the default for all new agents, integrating with Google Cloud Speech-to-Text, enabling agent management via API, supporting gRPC, and providing an easy transition to ...

Among other updates, Google is expanding the number of intents available to virtual agents from 2,000 to 20,000 with a new feature in beta called Dialogflow Mega Agent.

Dialogflow, known as API.ai prior to its acquisition by Google in September 2016, is Google’s cloud-based natural language understanding (NLU) solution. It uses machine learning techniques to enable ...

Dialogflow, previously known as API.AI, was designed for voice and text-based conversational experiences. The latest release comes with new support options and a Service Level Agreement (SLA).

API.AI remains the best way for most developers to create Google Assistant actions, but now the service is being renamed to 'Dialogflow.' ...

Dialogflow (previously API.AI) is particularly aimed at developers who do not have experience with creating voice- and chat-based apps. Beyond the Google Assistant, it is cross-platform and ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers ...

Google has announced general availablity for DialogFlow CX, the latest version of the company's virtual support agent management software.

“Dialogflow CX brings new, advanced capabilities to virtual agents, helping contact center teams better prioritize customer needs and ultimately improving customer satisfaction.