Once a promising but mostly supportive tool, artificial intelligence now stands at the center of how businesses manage and interpret customer data. Its capabilities are reshaping industries, enabling ...

The Quote Management Software market is gaining traction as businesses seek more efficient ways to handle pricing, proposals, ...

In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers ...

Collibra, Oracle, Tableau and Google Cloud Platform are among the best data management software that help businesses efficiently store, organize and analyze data. Data management software, not to be ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

SAP, the company traditionally known for its database-management, ERP, back-end enterprise software, continued its five-year foray into the world of customer experience software today. The company ...

US-based M&T Bank has chosen Amperity platform, an AI-driven customer data cloud, to unify customer data across its operations. This collaboration aims to enhance the bank's customer data capabilities ...

In today’s interconnected world, data security is one of the most pressing concerns across industries, particularly within the supply chain. Every stage, from order processing to final delivery, holds ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI-powered customer relationship management systems (CRMs) are creating a transformative ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

The digital marketing software market is gaining momentum as organizations increasingly prioritize online presence, customer ...