Here are the AI sessions that today's customer experience pros should not miss at Oracle OpenWorld.

Oracle’s digital-first service vision breaks these paradigms to usher in a completely new service strategy—service driven by predictive, unique, and hyper-convenient experiences. Predictive service ...

The extent to which Oracle customers are dissatisfied with service quality and cost should ring alarm bells. This report explains why.

Oracle (NYSE:ORCL) is collaborating with Alphabet's (NASDAQ:GOOG) (NASDAQ:GOOGL) Google Cloud to offer Gemini AI models to ...

With Oracle Celebrate, employees and team leaders can acknowledge their co-workers, creating impactful notes of recognition and congratulating them on key milestones and achievements.

The correct customer data to create a relevant customer experience Oracle Advertising and CX are applications that can build a complete view of each customer and every interaction.