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To date, the Ticket to Tech program has trained 283 job seekers, and more than two-thirds of those students have qualified for the CompTIA certification. With more than fifty ConnectWise Evolve ...
“ConnectWise Chat & Remote Control provides technicians with the ability to respond quickly to requests and track each session. We've been using it to support our own partners for over a year; it ...
ConnectWise’s use of AI technology will enable MSPs to automate customer ticketing and issue-tracking processes, leading to faster response times and improved customer service and engagement.
IT Glue partners that have the ConnectWise or Autotask integrations enabled can access the new ticket integration immediately.
"MSPs that use ConnectWise as their business operating system and LogicMonitor for IT infrastructure monitoring can now more efficiently utilize the ConnectWise ticketing system. Engineers will ...
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