How To Set Up an IVR Call Flow to Maximize Containment Rate Your email has been sent Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and ...
4 Steps to Improve Call Flow from Greeting to Resolution Your email has been sent A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and ...
The Department of Telecommunications (DoT) is reluctant to intervene in the shutdown of 2G networks, dismissing Reliance Jio's appeal and asserting that it is a commercial decision for telecom ...
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