Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

In the wake of Industry 4.0 and the mass digital transformation efforts that have taken place over the last five years, manufacturers can now make their operations more connected and efficient than ...

The key to survival and profitability in an era of global outsourcing. Two major challenges are forcing manufacturers, particularly of consumer packed goods, to reexamine how they do business in an ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

ERP systems are shifting from static and reactive to dynamic, event-driven platforms powered by agentic AI, enabling them to execute complex workflows autonomously.

Customer relationship management (CRM) software implementations have a notorious reputation for falling short of expectations, and with good reason.

CUPERTINO, Calif.--(BUSINESS WIRE)--SugarCRM, today announced that it has been recognized as a Best Enterprise CRM Software and Solution for the second year running in the 21 st annual CRM Industry ...

RightNow Technologies is looking to raise its profile in the market for enterprise customers with a new release of its customer relationship management system. The hosted applications company on ...