The list of customer relationship management and human resources software companies peeved at LinkedIn over API access is growing at a rapid clip. LinkedIn changed its application programming ...

Microsoft is taking its biggest step to lessen reliance on OpenAI’s artificial intelligenceby embracing the startup’s bitter ...

Microsoft Dynamics CRM Online offers an attractive interface, excellent reporting tools, and lots of automation features. It is designed for larger organizations with complex customer relationship ...

Microsoft has acquired Parature, a cusiomer service SaaS provider, for $100 million, according to sources close to the deal. The Parature acquisition gives Microsoft Dynamics, its CRM platform, a ...

Microsoft announced this morning the acquisition of Austin, Texas-based Incent Games, the makers of a “sales gamification” platform called FantasySalesTeam. As the name implies, the company’s software ...