Not all Internet connections are equal and for AWS customers who demand the highest level of reliability, security, and consistent performance there is AWS Direct Connect. Direct Connect ...

Big Data and Analytics Cloud AWS Boosts AI for Connect Contact Center Product Amazon Connect initially disrupted with a pay-per-use price model but is now flexing its artificial intelligence muscles.

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which ...

Post this AWS Direct Connect provides private, high-bandwidth connectivity between AWS and enterprises’ on-premises data centers, offices or colocation facilities like CoreSite.

AWS has opened a new Direct Connect location in Hawaii. Amazon’s cloud platform has added the service to its Aloha NAP data center in state capital Honolulu. It comes as data center operator Cologix ...

Using AWS Direct Connect, data that would have previously been transported over the internet is delivered through a private network connection between a customer’s facilities and AWS.

AWS introduced Amazon Connect, its customer service-oriented product, some years ago, putting it smack dab in the middle of enterprise applications. It also places the company in the position of ...

Billed as a Cloud Contact Centre more agile than traditional call centres, AWS Connect is now available locally via the company's CPT zone.

Salt Cloud Connect for AWS empowers organizations to move fast and stay secure, accelerating cloud projects by removing traditional complexity from API security.

Medicom Technologies announced today that the Premium offering of its solution for Enterprise Imaging (EI) Interoperability, Medicom Connect, is now available on the Amazon Web Services (AWS ...