Governments can’t scale artificial intelligence safely without trusted data foundations, minimum viable governance and clear ...

State governments can adopt enterprise service management to unify services, meet workforce demands and deploy artificial intelligence.

Software upgrades require clarity and prioritization as agencies confront legacy systems, security risk and pressure to move ...

Artificial intelligence agents can help state and local agencies improve service delivery and extend resources.

Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.

For years, state and local governments approached cybersecurity by trying to defend a perimeter: Keep the bad actors out, trust what’s inside and secure the network accordingly. That model no longer ...

Federal, state and local governments are being asked to do more with less. That includes public utilities, where threats are rampant, stakes are high, and budgets are tight. Yesteryear’s revenue ...

Replace static security documents with machine-readable data to automate audits, reduce risk and modernize compliance.

An early and aggressive adopter of artificial intelligence, New York State is putting AI to work across a broad range of agencies, using it to deter identity fraud, monitor prisoners’ phone calls and ...

Cities interested in building out real-time crime centers often find it worthwhile to upgrade older analog surveillance cameras to digital units that operate over IP networks — an approach that offers ...