Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...

Last week all eyes were on Nvidia Corp.’s GTC, also known as the artificial intelligence show. But there was another event going on across the country as Enterprise Connect, the communications ...

Zoom Video Communications Inc. is upgrading its platform today with agentic artificial intelligence capabilities and skills for its Zoom AI Companion to assist with video call interactions. The ...

Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...

On Monday, Zoom announced agentic functionality for its AI Companion. The functionality combines agents, skills, and models to carry out multi-step actions for users, such as scheduling meetings after ...

Zoom became a household name during the pandemic as remote work became the norm nearly overnight. While the company was once synonymous only with video conferencing, it has been quietly building a ...