ClickSoftware Technologies Ltd. (NasdaqSC: CKSW), a leading provider of workforce and service optimization solutions, today announced a new licensing and service agreement with Bezeq, Israel's ...

RESTON, Va.--(BUSINESS WIRE)--Learning Tree International (OTCQX: LTRE), a leading provider of IT and management training to business and government organizations worldwide, announced today that it is ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center ...

ALPHARETTA, Ga. & NASHVILLE, Tenn.--(BUSINESS WIRE)--LocumTenens.com, part of the Jackson Healthcare ® family of companies, today announced that it has acquired Kimedics, the workforce management ...

DUE TO THE COVID-19 pandemic, 2020 will go down in the history books as an especially arduous year for economies and companies worldwide. But most have persevered, and some will be stronger due to the ...

NICE Systems (NASDAQ: NICE) and Bunchball today announced a partnership that aims to help organizations improve performance among customer-facing and back office employees by using gamification ...

As healthcare organizations adapt to the changing landscape, it’s becoming increasingly clear that technology is a key driver of success. In recent years, we have witnessed the transformative impact ...

The healthcare industry is quickly becoming the largest employment sector in the U.S. economy, according to the Bureau of Labor Statistics. The five fastest growing industries for employment in the ...

Artificial Intelligence, or AI, has become a transformative element for businesses in the years following the pandemic. The advent of new technologies has helped businesses automate monotonous ...

DMG Consulting last year valued revenue for the global contact center workforce optimization market at $2.1 billion, up only slightly from 2019’s total. The primary drivers of the market during the ...

SAN FRANCISCO, Oct. 18, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI-powered experience orchestration, received a top ranking from Frost & Sullivan in the Frost Radar™: Workforce ...

A new Datamonitor report, “Workforce Optimization Technology Markets to 2007,” forecasts that software sales for the global workforce optimization market will grow to $1.5 billion by 2007 from $550 ...