LOS ANGELES, Nov. 21, 2024 /PRNewswire/ - VideoEngager, a leading innovator in secure video engagement solutions, today announced its partnership with Five9, the intelligent CX platform provider to ...
TORONTO--(BUSINESS WIRE)--Repustate is excited to announce the global launch of Repustate IQ - its enhanced, intelligent sentiment analysis platform. Repustate IQ is specially built for customer ...
Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...
Tracking and analyzing sentiments has emerged on the scene alongside countless other automation processes in the last decade. Sentiment analysis has been popular with social media and discovering how ...
There has been a tremendous evolution in the social media marketing industry over the past few years. From the tools we use and the strategies we implement to the metrics we track, all have undergone ...
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