A new type of chatbot could reliably help people decide what to do about their symptoms — and do so based on guidance that is ...

Anyone who is not in the medical profession and who has wandered into an emergency room may be baffled by the hours of waiting and the mysterious process by which nurses and doctors move patients ...

Intensive care unit physicians at Montefiore Medical Center in Bronx, N.Y., have employed several innovative measures, such as triage sessions, to help the hospital smooth its patient flow, according ...

Researchers at the University of California San Diego have developed an AI chatbot that guides patients through self-triage using American Medical Association protocols. In more than 30,000 simulated ...