If you’re a solopreneur or have 10 or fewer employees, Nimble and Agile CRM are the platforms for you. If you have a large team, I recommend Zoho CRM because of its affordable plans.

10. Audit and Update Your CRM Regularly. It may sound obvious that keeping your CRM up to date is a best practice, yet this is where many organizations flat out fail.

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and ...

We’ve put together this top 10 index of CRM software services that are innovative, accessible, and validated by the market. Skip to main content. Events Video Special Issues Jobs ...

Below, we outline 10 CRM studies that will demonstrate the full potential of this powerful solution and how it’s been used across a wide range of industries. You may like ...

Discover the top CRM features and functionalities essential for business success. Explore a curated list of key capabilities to consider when choosing the right CRM solution for your organization.

While CRM systems have been around for a long time now, choosing the right CRM platform–as well as implementing it–can still be tricky. Choose the wrong system or make a mistake in how you ...

If you haven’t already read The Top 10 Most Common CRM Challenges – Part 1, check that post out for a discussion of some of the challenges that arise when an organization doesn’t have a ...

These 10 social customer relationship management (CRM) applications can help your organization monitor, manage and respond to what your customers are saying about you on popular social media sites ...

10 things a CRM proposal should include. 1. A project plan focused on user adoption. As I’ve written before, a CRM system without active users and a rich set of data is just an empty shell.