The recent emergence of Platform as a Service (PaaS) has forever changed how enterprises develop and launch innovative applications. Rather than adopting old school style standards, organizations can ...

I recently had a chance to sit down with Matt Schvimmer of ServiceNow to talk about the news of their HR Service Automation application. The conversation was about how their Service Automation ...

Transposit’s new integrations with ServiceNow, Jira Service Management, and GitHub enable teams to take an agile, collaborative, and automated approach to ITSM with runbooks that orchestrate ...

SUNNYVALE, Calif.--(BUSINESS WIRE)-- Juniper Networks (NYSE: JNPR), a leader in secure, AI-driven networks, and ServiceNow, the leading digital workflow company making the world work better for ...

Sophie for ServiceNow brings AI-powered visual automation to the Now Platform, enhancing resolution, reducing costs, and scaling service experiences across field and customer environments NEW YORK, ...

ServiceNow is rolling out a machine-learning engine that it says automatically categorizes, routes, and assigns customer service processes. Dubbed Agent Intelligence for Customer Service Management, ...

COMPANY NEWS: Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions. By combining industry ...

Astellas, a pharmaceutical company that is focused on drug discovery and new treatments, is currently expanding its use of ServiceNow in order to better orchestrate work across the organization. The ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced ServiceNow Messaging Service to help ...

ServiceNow (NYSE:NOW) is making a bold AI power move with its $2.85 billion acquisition of Moveworks, a deal designed to supercharge enterprise automation. By combining ServiceNow's agentic AI and ...