The American Customer Satisfaction Index recently published its 2025 Automobile Study. Which luxury car brand stole Mercedes-Benz's top spot?
J.D. Power is sharing the results of its 2026 U.S. Electric Vehicle Experience (EVX) Ownership Study.  It finds that while ...
Despite market share decline, EV owner satisfaction hit a record high of 96%, indicating strong consumer confidence. Enhancements in battery technology, vehicle performance, and expanded charging ...
TROY, Mich.--(BUSINESS WIRE)--Customer satisfaction with the vehicle purchase process continues to rise as new-vehicle inventory and pricing improve year over year, according to the J.D. Power 2024 ...
TROY, Mich.: 25 July 2024 — Owner satisfaction with new-vehicle design and performance has rebounded after two years of unprecedented decline, according to the JD Power 2024 U.S. Automotive ...
Satisfaction with Non-EV Vehicle Apps Edges Up Slightly in 2025, but Speed and Connection Issues Continue to Negatively Impact Use, J.D. Power Finds My BMW Ranks Highest Overall among Mobile Apps for ...
The automotive industry is witnessing a significant upturn in customer satisfaction, thanks to the aftermath of the pandemic fading into history. The latest findings from the J.D. Power 2023 U.S.
TROY, Mich.--(BUSINESS WIRE)--Amid growing uncertainty surrounding the expansion of public charging infrastructure, home charging continues to be a boon for electric vehicle (EV) 1 owners, despite ...
Once again, Consumer Reports’ annual reliability survey has found that hybrid vehicles have fewer problems than gas-only cars. Electric cars and plug-in hybrid vehicles (PHEVs), meanwhile, tend to ...