Everyone's hyping AI agents, but what can they actually do? Salesforce cuts through the noise with a functional five-level framework that exposes the real capabilities and limits of today's AI agents.

In-person sales continue to play a critical role across industries—from retail showrooms and service centres to pop-ups and ...

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Patna: Eminent industry leaders of the country on Saturday observed that the integration of Artificial Intelligence (AI) ...

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Salesforce (CRM), the titan of cloud-based customer relationship management (CRM) systems, has long been a darling of growth ...

Salesforce's AI-powered Agentforce drives efficiency, boosts customer satisfaction, and embraces innovation with robust ...

An ISG Provider Lens™ report says Salesforce’s AI agent-first model is a catalyst for business transformation and a topic of ...

Praveen Krishnakumar is an experienced professional in Salesforce Data Architecture, recognized in the field. With a career spanning nearly two decades, He is known for designing data ecosystems that ...

The 2025 ISG Provider Lens™ Salesforce Ecosystem Partners report for the U.K. finds that Salesforce’s transition to an agent-first operational model is both a catalyst for business ...