With claim counts declining and total losses rising, shop leaders are turning to market data, customer-pay work, and stronger dealership partnerships to protect volume.

A quiet but fierce fight is unfolding in the automotive world, and the outcome could reshape how every vehicle on the road is ...

When customers come to you with repair needs, they can be frustrated due to dealing with a defective or problematic issue of some sort. Regardless of whether you repair washing machines or automobiles ...

State mandates, federal proposals, and ongoing legal battles are reshaping how collision repair shops access vehicle data, diagnostics, and repair procedures.