Preserving company processes and culture are key ingredients in a successful merger or acquisition. Consider the case of Whole Foods and Amazon. Amazon’s summer 2017 acquisition of Whole Foods ...

To achieve multimission capability, the Data Information Management System (DIMS) establishes a middleware decoupled from the internal structure and processing requirements of the data that is handled ...

In a recent article, I took a critical look at the burgeoning robotic process automation (RPA) market – and found that in many cases, vendor promises were well ahead of functionality for this ...

The implementation of a process based management system is challenging for many organizations accustomed to traditional, non-integrated, non-process based approaches to management systems. This ...

Benner, Mary J., and Michael L. Tushman. "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no ...