The European Telecommunications Standards Institute (ETSI) unveiled Software Development Groups (SDGs) as a way to improve the standardization process through early, collaborative, software-defined ...

Business Process Management (BPM) is a systematic approach to making an organization's workflows more effective, efficient, and adaptable. The heart of effective BPM uses Business Process Modeling and ...

Patients are more likely to get hospital-acquired infection than lose their checked airline luggage, according to Maureen Spencer, RN, an infection prevention and clinical implementation consultant.

The move to standardize processes has gone overboard, say M. Eric Johnson and Joseph M. Hall in this month’s Harvard Business Review. Some processes, they argue, are more akin to art than science and ...