Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

It’s easy to go about our daily routines and not think about the processes that run much of our lives. We don’t see the complex web of systems that lets us travel to see friends and family, puts food ...

To improve efficiency, agencies must understand their processes, not just the technology that performs them, an expert says. The way to do that is with process mining, which, according to IBM, is “a ...

Process mining is a data science and process management technique that's evolving with digital transformation business projects. Learn how process mining is impacting modern enterprises and business ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...