Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

More foodservice customers value convenience now than ever before: Seven in 10 past-month QSR customers ages 18-54 use mobile order-ahead features. Even older consumers are getting in on the trend, ...

Restaurant industry trends evolve constantly but there's consistent desire to provide what customers want in a way that improves operational efficiency. That's exactly what restaurant direct ordering ...

SoundHound AI’s advanced voice AI technology ensures restaurants never miss a call – and can even take multiple orders at once SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and ...

We've all been there, stumbling over words like "giardiniera," "vichyssoise," or "tteokbokki" when ordering at a restaurant. It's a humbling moment to be sure, and while it may seem like a fleeting ...

When we sit down at a nice restaurant and read through the menu, sometimes we find something that would be perfect ... if it just had a tweak or two. Before you ask for those substitutions, though, ...

In a world where we can tailor more and more of our experiences to our personal preferences, the work of restaurant servers grows increasingly more treacherous. While many servers are doing their best ...