Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...

In many plants, reliability is treated like a luxury; it’s something to be addressed once the "real work" of fixing ...

Vikas Arora, director of site reliability engineering (SRE) at Mastercard, manages the company’s global digital infrastructure’s reliability, scalability, and security. His management style emphasizes ...

New AI agents and AI use case library will speed generative AI adoption and accelerate return on AI investments Enhanced integration with critical third-party applications New packaging delivers ...

Amzora, a full-service online retail operations and logistics company, is setting out to redefine what serious operators should look like in an industry too often shaped by hype-driven promises and ...

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

Network operations teams struggle daily with many aspects of network operations management in organizations. Some factors that have led to network operations management challenges are the rise in ...

BPA is in a testing period, known as "shadow operations," with its future reliability coordinator in preparation for Nov. 1, when RC West will become the official reliability coordinator for BPA. At 5 ...

Operations excellence drives client satisfaction and referrals at RIA firms when sales and ops teams collaborate effectively ...

LONDON--(BUSINESS WIRE)--PagerDuty On Tour - PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced it will add new agentic AI functionality across the PagerDuty ...

SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH) (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management ...